PRIVACY POLICY

Version 1.1

Last Update: December 2023

For REALPLAY TECH INC protecting your private information is the priority. This privacy policy applies to all our users and governs how REALPLAY TECH INC. collects, stores, uses and processes your personal data (“Personal Data”). REALPLAY TECH INC is committed to comply with the Website’s applicable privacy regulation, including without limitation the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”), the Virginia Consumer Data Protection Act (“VCDPA”) and any other applicable regulation. This realprize.com, referred as “WEBSITE” is a social casino site. By using the Website, you consent to the data practices described in this privacy policy (“Privacy Policy”). 

1. Contact Information

2. What Personal Data do we gather about you and how do we collect it?

3. For what purposes do we use your Personal Data?

4. How and why do we use tracking technologies?

5. What are your rights regarding your Personal Data and how can you exercise them?

6. How long do we keep your Personal Data

7. How do we secure your Personal Data

8. What happens if you do not wish to provide your Personal Data?

9. To whom do we share or sell your Personal Data?

10. How do we process children’s Personal Data?

11. How can you contact us?

12. Changes to our Privacy Policy

1. Contact Information

The responsible for the data collection and usage on the Website  is REALPLAY TECH INC. a corporation duly organized under the laws of Delaware, United States, referred as “REALPLAY” or “we”, “us” or “our”, with its registered address at 8 The Green Suite B, Kent, Delaware,, 19901, USA.

2. What Personal Data do we gather about you and how do we collect it?

We do collect certain Personal Data when you elect to use the Website and its features. Most Personal Data that we use is collected directly from you, in particular we collect Personal information i) when you create an account to use the Website; ii) when you interact with the Website; iii) when you contact us; iv) from third parties when you link your account with social media; v) through third party service providers like google; vi) through the use of a variety of technologies that collect Personal Data such as cookies, trackers and analytical tools. The Personal Data that we collect may include the following:

• Identification Information (name, account name, account password, residential address, date of birth, email address, phone number, IP address, driver’s license number, passport number, photo or image or yourself, social media user).
• Financial Information (signature, bank account number, bank account statement, credit or debit card number, and other financial information).
• Demographic information (gender, age).
• Commercial information (products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies).
• Internet activity information (browsing history, search history, interaction with the Website and interaction with social media).
• Device information (information about the device you use to interact with the Website such as model, capacity, among others).
• Geolocation information (provided by your device when you are using our website).
• Sensitive information to comply with our legal and regulatory purposes (such as tax information, financial information, biometrical information, government ID, social security number)

3. For what purposes do we use your Personal Data?

We use the Personal Data collected for the following purposes:

3.1 To Operate the Website and deliver the services you have requested. When you register an account, your Personal Data is used to provide you with the relevant features and services of the Website and to offer you the benefits that come along with your registration.

3.2 To process payment for services through the Website. When you elect to purchase any service or feature offered through the Website we use your financial information to process the payment through a third party. The method of payment may be stored in your account for future purchases.

3.3 To contact you to redeem any benefit granted through the Website.  The Website offers different benefits that require us to use some of your Personal Data to be redeemed. Your Personal Data is used to contact you, verify your identity and verify that you meet the terms and conditions to redeem the benefit.

3.4 To conduct market search and analysis and personalize your experience. We use your  Personal Data for our internal marketing and demographic studies and to constantly improve, personalize, and customize the products and services we provide you to better meet your needs. 

3.5 To provide customer support or any other notice or information about your account. In case you experience any problem while using the Website we use your Data to help you solve it and follow up on the problem. We also use your Personal Data to inform you about the status of your account, including activation and deactivation and to notify any change in our T&C, Privacy Policy, Responsible Social Gameplay Policy and Promotional Play Rules.

3.6 To determine if you comply with the required age to access and use the Website. The Website is restricted to people 18 years of age and older. We use your Personal Data to verify your age and to grant you access to the Website.

3.7 To determine if you are located within the applicable territories to access and use the Website. The Website is restricted to people located within certain territory. We use your Personal Data to verify your location and to grant you access to the Website.

3.8 Marketing Information from REALPLAY and/or third parties. REALPLAY is constantly innovating and uses your personal data to send you or display on the Website advertising and marketing material about current and future services offered by REALPLAY, as well as third party services that may be of interest to you.

3.9 To comply with all applicable regulations. REALPLAY will use your Personal Data to ensure compliance with all applicable regulations, including but not limited to tax, data protection and anti-money laundering laws.

3.10 To share it or sell it to third parties. Subject to the rights established under section 5.

4. How and why do we use tracking technologies?

REALPLAY uses tracking technologies such as cookies, IP Addresses or Log files. Tracking technologies help us tailor the Website to your personal needs and to offer you content adapted to your interests.
 

We use cookies to better understand how visitors use the Website and the features and services offered, to improve their use and functionality, to provide a convenience feature to save you time, and provide you with content adapted to your interests. Cookies are small files that are placed on your device that serve a number of purposes like letting you navigate between pages efficiently, remembering your preferences, and generally improving your experience. The use of cookies on our Website allows you to enjoy more seamless visits and accurately measures your behavior on our Website.

An IP address is a number that is used by computers on the network to identify your computer every time you log on to the Internet. We may keep track of Internet Protocol (IP) addresses to (among other things): (i) troubleshoot technical concerns, (ii) maintain Website safety and security, (iii) restrict access to our Website to comply with applicable law or contractual restrictions, and, (iv) better understand how our Website is used;

We (or a third party on our behalf) may collect information in the form of log files that record activity on the Website and gather statistics about users’ browsing habits. These entries are generated anonymously, and help us gather information such as (i) a user’s browser type and operating system, (ii) information about a user’s session (such as the URL they came from, the date and time they visited our Website, and which features they’ve viewed on our Website and for how long), and, (iii) other similar navigational or click-stream data. We also use information captured in log file for our internal marketing and demographic studies, so we can constantly improve and customize the online services we provide you. Log files are used internally only, and are not associated with any particular user.

5. What are your rights regarding your Personal Data and how can you exercise them?

5.1 Right to Know

You have the right to know a) what categories of Personal Data and/or specific pieces of Personal Data we have collected about you, b) the categories of sources for that Personal Data, c) the purpose for which we use that Personal Data, d) the categories of third parties with whom we disclose the Personal Data, and e) the categories of Personal Data that we sell or disclose to third parties. You can make a request to know up to two times in a twelve months period.

5.2 Right to Opt-out

You have the right under the California Consumer Privacy Act of 2018 (CCPA) as amended by the California Privacy Rights Act (“CPRA”), and certain other privacy and data protection laws, as applicable, to opt-out of the sale or share of your Personal Data. If you exercise your right to opt-out of the sale or sharing of your Personal Data, we will refrain selling or sharing your Personal Data, unless you subsequently provide express authorization for the sale or disclosure of your Personal Data. To opt-out of the sale or disclosure of your Personal Data, send a request to [email protected] with the phrase “Don’t sell my data” and include your user ID.

5.3 Right to Non-discriminatory treatment

You are protected against any discrimination based on your decision to exercise any of your rights. We guarantee that all our users have the same rights and the same service quality on the Website.

5.4 Right to Correct

You have the right to request us to correct any inaccurate Personal Data that we have collected from you. Upon your request, we will correct your Personal Data within the time period established by the applicable law.

5.5 Right to Delete

You have the right to ask us to delete your Personal Data that we have collected from you. Upon your request, we will delete your Personal Data within the time period established by law and will direct any service providers to do the same, unless any rule or regulation requires us to keep it in our records.

5.6 Data Portability

You have the right to get a free copy of your Personal Data that we collected from you in a readily usable and readable format.

5.7 Right to Limit the use and disclosure of sensitive Personal Data

You have the right to limit the use of your sensitive Personal Data (such as financial account information, precise geolocation data) for limited purposes such as providing you only with the services that you requested.

5.8 Right to Initiate a Private Cause of Action

You have the right to initiate a private cause of action in case of violation of any of your rights.

You can exercise any of your rights by contacting us to the email [email protected] . We will process all requests within the time provided by law.

6. How long do we keep your Personal Data

REALPLAY will keep your Personal Data for the time necessary to fulfill the purposes set forth in paragraph 3 above. REALPLAY may keep your Personal Data even after you delete your account in the Website if required by any applicable rule or regulation.

REALPLAY will take reasonable steps to destroy or permanently de-identify any Personal Data where: (i) we no longer need the Personal Information for any purpose for which the Personal Data was collected or for a related purpose; and we are not required by law, a regulator or a court/tribunal order, to retain the Personal Data.

7. How do we secure your Personal Data

REALPLAY takes all necessary technical and organizational measures to protect the confidentiality and security of your Personal Data collected on the Website, including sensitive data. These efforts include but are not necessarily limited to: (i) storing your Personal Data in secure operating environments to which the public does not have access, but only authorized REALPLAY representatives, agents, contractors or third party providers; and, (ii) verifying the identities of registered users before they can access the Personal Data we maintain about them.

8. What happens if you do not wish to provide your Personal Data?

If you choose not to submit any Personal Data when requested, you may not be able to use or take advantage of some or all of the Website’s features. For example, if you refuse to share your email address, you will not be able to register an account on the Website.

9. To whom do we share or sell your Personal Data?

9.1 Sharing Information: REALPLAY may share or transfer Personal Data to third party providers for the following reasons:

REALPLAY may share or transfer Personal Data to third party providers to assist REALPLAY in fulfilling any of the purposes set forth in Section 3.1 to 3.9. All such third-party providers are prohibited from using your Personal Data for any other purpose, are required to maintain the confidentiality of your Personal Data and to follow REALPLAY’s instructions. 

9.2 Selling Information: REALPLAY may sell the Personal Data to third parties unless you decide to opt-out at the following link[LM2] .

9.3 We may disclose your Personal Data when we are required to do so by law.

10. How do we process children’s Personal Data?

Our Website is not intended for children under the age of eighteen 18 (“Minor”), so we do not knowingly collect personal data from Minors. You must be at least eighteen years old to create an account and use the Website. If we become aware that we have unknowingly collected Personal Data from anyone under the age of 18, we will make reasonable efforts to delete such information from our records,

11. How can you contact us?

REALPLAY welcomes your questions, comments, complaints regarding this Privacy Policy and/or if you wish to exercise any of your rights, please do not hesitate to contact us at: 

Email address: [email protected]

Physical address: 8 The Green Suite B, Kent, Delaware,

12. Changes to our Privacy Policy

REALPLAY reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat Personal Data by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and by updating this Privacy Policy. We will ask for your consent if required by law.

Also you acknowledge that your continued use of the Website after such modifications will constitute your (a) acknowledgment of the modified Privacy Policy, and (b) agreement to abide and be bound by that Privacy Policy. Therefore, we encourage you to frequently review this Privacy Policy.